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What’s your return policy?
We accept returns within 60 days of delivery. Items must have tags still attached, with original packaging and product in unworn/unused condition. Shipping charges from original order not refunded. Please note items $20 and under marked ‘final sale’ can’t be returned.
*Note: if you have multiple returns for separate orders do not combine them in to one package. In order for us to process the refund each return order must be sent back using the return label for only the items in that order.
Return policy excludes final sale items, which are not returnable. Women’s suits returned without sanitary liner will be declined. Return policy applies only to purchases made directly on arena US website, www.arenasport.com/en_us. It excludes purchases made from eBay, Amazon, and any other resellers. See below for our full return policy.
Items Beyond 60 Days: If returned merchandise is received after 60 days from the order delivery date, you will be offered a store credit to be used at arenasport.com for the same value as the returned merchandise (less original order shipping charge). Returned merchandise received 60-90 days past the original order delivery date will be subject to additional stocking fees. Returned merchandise received over 90 days past the original order delivery date will be declined and returned.
Please contact a Customer Service Representative at customerserviceUSA@arenasport.com at any time if you have any further questions about your order or return.
Damaged or Defective Product
If you receive a damaged or defective item, please email a Customer Service Representative at: customerserviceUSA@arenasport.com within 30 days of delivery date. We will make every effort to get your items returned and replaced as quickly as possible.
Limits of Responsibility
We accept no responsibility for product damage incurred during use.