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RETURNS & REFUNDS

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RETURNS & REFUNDS

What’s your return policy?

We accept returns within 60 days of delivery. Items must have tags still attached, with original packaging and product in unworn/unused condition. Shipping charges from original order not refunded....

How do I return my product(s)?

Start your return via the link below:  https://www.arenasport.com/en_us/returns/new   Return Steps: Enter Order Number and Email Select items to be returned Select Reason...

When will I get my refund after I returned my order?

Once return is processed, customers typically see refunds 2-6 business days, however different financial institutions can have different timelines.

Can I return an item for an exchange instead of a refund?

Unfortunately, we do not allow exchanges. If you need a different item or size, please return the product you received and place a new order.

How many days do I have to return my order?

30- 60 days for all qualifying items. 

Are returns free?

Prepaid return shipping labels are now free and a few clicks away. Please note, shipping charges from original order not refunded.