Shipping Info + Promotion Details
April 2024 Bonus Sale Details
Take an extra 25% off already marked down items, April 26–May 2, 2024 on arenasport.com/en_us with coupon: extra25.
How to Enter the $1,000 Giveaway:
- Join our email list.
- Follow @arenausa on Instagram and Like Our pinned Reel.
- Comment "Done" and tag a friend.
- Extra entry by sharing on your story.
Giveaway Terms and Conditions:
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Giveaway Period: The giveaway runs from September 18, 2024, to September 25, 2024. Entries received outside this period will not be considered. The prize must be redeemed within one year from the end of the contest. The winner will be selected on September 25, 2024.
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Prize: One winner will receive $1,000 in online store credit, redeemable solely for full retail value items at www.arenasport.com/en_us/. Store credit cannot be exchanged for cash, combined with any other offers, or transferred to another individual.
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Eligibility: The giveaway is open exclusively to legal residents of the United States who are 18 years of age or older. Participants under the age of 18 may enter the giveaway only with the consent of a parent or legal guardian.
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Prize Validity: The prize is valid exclusively for use at our online U.S. store and cannot be used internationally.
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No Purchase Necessary: No purchase or payment is required to enter or win this giveaway. Making a purchase will not increase your chances of winning.
Shipping Methods, Locations & Costs
We know you want your new gear fast and we are working hard to get your order in your hands. *Please note that we cannot adjust or cancel orders after they are placed. The delivery and arrival timing of your order is dependent on your location and whether you choose standard or express shipping. We ship all orders from our fulfillment center in Kentucky via Fedex. Orders placed after 10am PST on Fridays and weekend holidays (for example President’s Day, Memorial Day, 4th of July and Labor Day) will be processed the following business day.
During high volume periods orders can take additional days to process and ship, such as before and after Christmas, New Years, and during holiday sales events. Once your order has been shipped you will receive an email including tracking information.
STANDARD (Ground Residential/Commercial Service via Fedex*): delivers 5-11 business days after order is placed. Orders will process within 1-2 business days after the order has processed, and then once shipped you will receive an email notification with tracking information.
- Under $24: $8.99
- $24 or more: Free
*For Standard Ground Services to Hawaii and Alaska please allow for 7-14 business days after order is placed.
EXPRESS (2-3 Day Service via Fedex): delivers within 3-6 business days after order is placed.
- Orders received by Noon PST will be processed same day and ship same day.
- All orders to all qualified locations (excludes US Virgin Islands & Puerto Rico): $24.99
PO Boxes, APO/FPO Services
We regret that, due to restrictions beyond our control, we are not able to ship to a PO Box, APO/FPO Address. We are working on making this an option, but currently we are not able to offer service to these delivery address options.
Shipping Outside of the United States*
We currently do not offer international shipping. If you are outside the US, please select your country here.
*Includes US Virgin Islands and Puerto Rico outside of the continental US
Shipping Rules & Restrictions
- Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
- The billing for items purchased with a credit or debit card are secured upon order processing in full. If a refund or return has been requested prior to the order cut off of M-F, Noon PST, please see our Refund Policy for more information on processing times.
- Please email a Customer Service Representative cutomerserviceUSA@arenasport.com if you have any questions about your order.