Return items or withdraw from your contract?

Return items or withdraw from your contract? Enter your order details to continue.

Note: The statutory withdrawal period expires 14 days after receipt of the goods. In addition, we accept returns within 30 days of purchase. Please view our return policy for further details.

Which order would you like to return or withdraw from?

Please enter the email address you used for placing your order and your order number (you can find it in your confirmation email) without any spaces or special characters.

How do i return an order?

arena/contact-form

CREATE RETURN REQUEST

Select your order and the item(s) you would like to return.

arena/return-label

PREPARE THE RETURN LABEL

Purchase the return label, place it clearly visible on the package, and ensure any old labels are removed.

arena/packaging

PACK AND DROP OFF YOUR RETURN

Pack the items you wish to return and take your return to the nearest drop-off location of the shipping service provider.

arena/refund

GET YOUR REFUND

Once your return has been received and checked at our warehouse, we will refund you within 14 working days.

need help?

View FAQs
Contact customer care
View return policy