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RETURNS & REFUNDS

(9)

What's your return policy?

How do I return my product(s)?

When will I get my refund after I returned my order?

Can I return an item for an exchange instead of a refund?

How many days do I have to return my order?

Are returns free?

ORDERS

(7)

I'm missing an item from my order, what do I do?

Can I cancel my order after I've placed it?

Can I amend my order after I've placed it?

I've placed an order, but I haven't received any confirmation email. What do I do?

Do I need to create an account to buy from your online shop?

What are the benefits of having an account at arenasport.com?

DELIVERY

(4)

What Countries do you ship to?

How can I track my order?

What is the delivery time?

What are the delivery options and costs?

PAYMENT

(7)

Which payment methods do you accept?

If I'm ordering from outside the European Union, do I have to pay import or customs duties?

Will I receive a copy of my invoice?

Where can I get a promo code to use on my order?

How do I use a promo code?

My payment was declined, what should I do?

CONTACT US

(1)

How can I get in touch with your Customer Service Team?

PRODUCT TIPS & ADVICE

(6)

How to look after your swimsuit

How to look after your swim goggles

How to choose the right men’s swimsuit for you

How to choose the right women’s swimsuit for you

How to choose a racing swimsuit for juniors

How to choose lenses for the arena goggles

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