What's your return policy?
We accept returns within 30 days of purchase.
Items must have tags still attached, sent back with original packaging and product in unworn/unused condition. Women’s suits returned without sanitary liner will be declined.
If you want to return one or more of your items, please fill out the RETURN FORM.
Please remember that unauthorised returns will not be accepted.
View our full Return Policy page for more information.
How do I return my product(s)?
Please fill out the RETURN FORM to arrange a return and refund of your item(s). We'll provide instructions on how to return your item(s) for free.
Please remember that unauthorised returns will not be accepted.
When will I get my refund after I returned my order?
We aim to process your return within 14 working days of receiving the returned item in our warehouse. If you're a registered user, you can monitor the return status in your 'My account' section on our website.
- Refunds can take up to 10 working days to show on your account, depending on your bank’s processing time.
Can I return an item for an exchange instead of a refund?
At the moment we’re not offering free exchanges to our customers. All returned items will be refunded once they've been inspected by our warehouse team. If you need a different size or colour of an item, then you'll need to place a new order.
- Returns are always FREE
- You have 30 days from the date you receive your order to return it for a refund.
- Items must have tags still attached, sent back with original packaging and product in unworn/unused condition.
- It can take up to 14 days for your return to be processed.
- Refunds can take up to 10 working days to show on your account, depending on your bank’s processing time.
How many days do I have to return my order?
We accept returns within 30 days of purchase. Items must have tags still attached, sent back with original packaging and product in unworn/unused condition.
Are returns free?
Yes, RETURNS ARE ALWAYS FREE.
We accept returns within 30 days of purchase.
Items must have tags still attached, sent back with original packaging and product in unworn/unused condition.
To arrange a return and refund of your order, please fill out the RETURN FORM.
What condition should returned products be in?
Items must have tags still attached, sent back with original packaging and product in unworn/unused condition. Women’s suits returned without sanitary liner will be declined.
Can I return an item for an exchange instead of a refund?
Unfortunately, we do not allow exchanges. If you need a different item or size, please return the product you received and place a new order.