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Can I return an item for an exchange instead of a refund?
At the moment we’re not offering free exchanges to our customers. All returned items will be refunded once they've been inspected by our warehouse team. If you need a different size or colour of an item, then you'll need to place a new order.
- Returns are always FREE
- You have 30 days from the date you receive your order to return it for a refund.
- Items must have tags still attached, sent back with original packaging and product in unworn/unused condition.
- It can take up to 14 days for your return to be processed.
- Refunds can take up to 10 working days to show on your account, depending on your bank’s processing time.