HOW CAN WE HELP YOU?

Search our questions below

This field can’t be left empty or at least 3 characters

Search Result

Question Found with keywords: ""

Can I return an item for an exchange instead of a refund?

At the moment we’re not offering free exchanges to our customers. All returned items will be refunded once they've been inspected by our warehouse team. If you need a different size or colour of an item, then you'll need to place a new order.

  • Returns are always FREE
  • You have 30 days from the date you receive your order to return it for a refund.
  • Items must have tags still attached, sent back with original packaging and product in unworn/unused condition.
  • It can take up to 14 days for your return to be processed.
  • Refunds can take up to 10 working days to show on your account, depending on your bank’s processing time.