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RETURNS & REFUNDS

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RETURNS & REFUNDS

What's your return policy?

 RETURNS ARE ALWAYS FREE! We accept returns within 30 days of purchase. Items must have tags still attached, sent back with original packaging and product in unworn/unused condition. Women’s...

How do I return my product(s)?

Please contact our Customer Service team at eshop@arenasport.com to arrange a return and refund of your item(s). They'll provide instructions on how to return your item(s) for free. Please...

When will I get my refund after I returned my order?

We aim to process your return within 14 working days of receiving the returned item in our warehouse. If you're a registered user, you can monitor the return status in your 'My account' section on our...

Can I return an item for an exchange instead of a refund?

At the moment we’re not offering free exchanges to our customers. All returned items will be refunded once they've been inspected by our warehouse team. If you need a different size or colour of an...

How many days do I have to return my order?

 We accept returns within 30 days of purchase. Items must have tags still attached, sent back with original packaging and product in unworn/unused condition.

Are returns free?

Yes, RETURNS ARE ALWAYS FREE. We accept returns within 30 days of purchase. Items must have tags still attached, sent back with original packaging and product in unworn/unused condition. To arrange...